This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Electronic Prescribing Service Release 2 (EPS2)

What is the Electronic Prescription Service?

A new way to get your medicines and appliances

The Electronic Prescription Service (EPS) is an NHS service. The King's Family Practice can send your prescription electronically to the place you choose to get your medicines or appliances from.

What does this mean for you?

  • If you get a repeat prescription, you will not have to spend your time going to your GP practice each time to pick up your paper prescription. Instead your GP will send it automatically to the place you choose, with no chance of it getting lost.
  • You will have more choice about where to get your medicines from, because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long for your prescription items, as there will be time to get your repeat prescription items ready before you arrive. If any of the medicines on your prescription are out of stock, they can be ordered in ready for you.

You can read the patient information leaflet

 

When will I be able to use EPS?

The King's Family Practice went live on the 20th February 2012.  You can also see if your Pharmacy is offering EPS2 on NHS Choices .

 

Would you like to participate ?

If you would like to participate in this service then please download the form on the link below, complete it and return it to reception.

 

Nomination Form



Noticeboard

PROPOSED CLEAVE ROAD CLOSURE

We are currently undertaking a survey of patients at both sites. It would be very much appreciated if you're able to complete the survey. Survey's can be collected from reception from both sites.

REVISED OPENING TIMES FOR CLEAVE Rd SURGERY

Due to problems of GP recruitment Cleave Road Surgery will only be open in the mornings on MONDAYS, WEDNESDAYS & FRIDAYS until further notice. All patients can be seen at Magpie Hall Road surgery should they want.

BLOOD PRESSURE CHECKS

If you are aged 40 or over and have not had your blood pressure checked within the last 12 months, we strongly advise you to book an appointment with one of our nurses as soon as possible. Depending on availability, we may be able to offer you an appointment the same day or within 48 hours.

TELEPHONE SYSTEM

Our phone numbers have changed. Since 15th July 2013, our new telephone numbers are :

01634 810040 (Magpie Hall Road, Chatham)

01634 853555 (Cleave Road, Gillingham)

 

Patient contact details

It is important that you ensure we are kept informed of any changes to your address or contact telephone or mobile numbers. If you have a new mobile phone contact number, please help us to help you by informing us of any change.

Electronic Prescribing Service (EPS2)

This service went live on the 20th February 2012. To learn more click on the link under the heading 'Further Information' on the far right.

 

 

 

Minor Surgery

We have a Minor Surgery Clinic for the removal of small lesions such as Skin tags.

Please speak to the receptionist for further details.

 

Out of Hours
If you have an emergency outside surgery hours please telephone NHS 111

 

List Cleansing

Please note :each year the Health Authority carries out a list cleansing exercise to remove the names of patients who have left the practice.

If you receive a letter from the Health Authority, then please make sure that you take the time to respond to that letter.

In the event that you don't respond, you will be automatically removed from our list.

 

Test Results

Please telephone for these after 3.00pm. Results can only be given to the person who had the test done. Smear results will be notified by post.

 

Appointments

We operate the Advanced Access system at the surgery.

You can telephone at any time during surgery hours to book an appointment in advance-that is, not for that day.

We shall endeavour to give you an appointment with the clinician of your choice but this will not always be possible.

If you feel you need to see a doctor or nurse on that day, our reception staff will take some brief details and you will be offered a call back from one of our clinicians, who will discuss matters with you and will offer you an appointment later that day if there is a medical need for you to be seen.Please be aware that our telephone number may not be displayed on your phone when you are called back and should not be mistaken for a cold call or sales call.

 

Only ONE problem per consultation please

CARE DATA SHARING. On 19th February 2014, NHS England announced that the data extraction of patients' medical records will be delayed for six months until the autumn. If you wish to opt out, we will have a form for you to complete nearer the time, on which you can express your wish to be excluded from this process.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website